Help Center

FAQ

Most Popular Questions

WHEN WILL MY ORDER SHIP?

HOW WILL MY JEWELRY ARRIVE?

WHAT IS YOUR JEWELRY MADE OF?

HOW SHOULD I CARE FOR MY JEWELRY?

WHO DO I CONTACT FOR PRESS INQUIRIES?

THROUGH WHAT CARRIER DO YOUR ORDERS SHIP?

I JUST RECEIVED MY ORDER, BUT I’D LIKE TO RETURN PART OF IT. DO YOU ACCEPT RETURNS?

HOW CAN I SHIP MY RETURN BACK TO SITARA COLLECTIONS?

DID YOU RECEIVE MY RETURN YET?

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

IT LOOKS LIKE YOU CHARGED ME MULTIPLE TIMES. HELP!

CAN I APPLY A PROMOTION CODE TO AN ORDER I ALREADY PLACED?

ARE ANY ITEMS EXCLUDED FROM PROMOTION CODES?